Process

Five stages. No mystery.

You will know what is happening, what is next, and what is expected of you at every point.

Process

How a project runs

Timings are typical for a project engagement. Sprints compress this; retainers cycle through it continuously.

  1. 01

    Brief

    A conversation, then a written brief we both sign off. If we disagree about the problem, better to find out here than in week six.

  2. 02

    Direction

    Two or three distinct directions, not twenty variations of one. You pick a direction rather than assembling one from parts.

  3. 03

    Build

    The bulk of the work. Fortnightly check-ins with something real to look at each time — no month-long silences.

  4. 04

    Review

    Two structured rounds of revision. Consolidated feedback, not a drip of notes.

  5. 05

    Handover

    Files, accounts, guidelines and a written guide to maintaining it yourself. Plus a month of questions answered free.